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Customer Support


Context Help

If you get lost inside our hosting Control Panel, the first step you should take is to push the Help button, which is present on each and every page. A popup will appear. It comprises detailed info about all the actions that you can perform on that particular page. Each popup shows up on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a huge library of instructional video clips illustrating how to work with our hosting Control Panel. They're intended for those of you who would like to see how things are being done instead of just reading articles. Thus, everyone can quickly find their way around our web hosting Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't find the solution you are looking for, take a gaze at our extensive Frequently Asked Questions database, which comprises questions asked by real clients and offers real solutions. We frequently update our FAQ section with new articles in an attempt to embrace all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the answer you are looking for in the FAQ section either, you can touch base with our fantastic team of technical support engineers available 24x7x365 and eager to assist you with any query. Each support ticket you submit will be responded to in less than 60 minutes (the average ticket response time is just 20 mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 266077

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com